State Farm® Insurance Agent Jim Fox
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tamara Loraditch
November 15, 2024
"We love Jim Fox. He is the best insurance agent we have ever had. He's very knowledgeable, always available, and both he and his staff are very friendly and helpful!"
"Tamara, we’re honored by your positive feedback! We look forward to continuing to provide you with great friendly service! If there is anything else we can do for your insurance needs, just let us know!"
Brian holt
November 12, 2024
"We transferred to Jim Fox State Farm about 6 months ago and from the moment we moved our policies there we have felt like family. Whenever there is an issue it’s handled right then and there and with so much compassion and empathy. We highly recommend them to anyone for all types of insurance as we have multiple types of insurance with them."
"Brian, we appreciate your review! We strive to treat our customers like family. We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are happy to help!"
robert s
November 12, 2024
"I have purchased all my insurance through Jim Fox State Farm for many, many years. No matter what I need; claims, vehicle changes, quotes etc., it is taken care of in a friendly and efficient manner. Their customer service has always been top notch and I've never had any reason to look elsewhere for insurance."
"Thank you, Robert, for being a loyal customer of ours. We here at Jim Fox State Farm value our customers & strive to give you the best service possible. We appreciate your business & thanks again for taking the time to leave us a review!"
Krista Tobin
May 13, 2024
"I’ve used Jim Fox State Farm for years and have always liked them. I recently asked for their assistance with getting a camper insured and I understand it was last minute but they didn’t even try to help us- said their office was too busy that day. We ended up going to a different State Farm in Galion Ohio where we were purchasing the camper and they helped us right away and made the process very smooth. I was very disappointed they couldn’t help us since we’ve been customers for years and have always paid our bills. I did give them the benefit of the doubt though because what I had asked of them was a very urgent last minute thing and I can be objective and see that. I hadn’t dropped them until just recently I called their office to ask about my home owners policy going up in price and wanted to discuss this and review all of our other policies including 2 vehicles, a boat and a camper. I was told someone would reach out to me the day I called. I never got a call. I followed up the following week and they acted like it was unheard of. I asked to speak with someone to review my policies and again I was told they’d call me back right away. No one called. After all of this happening I decided to call and switch to another State Farm Insurance agent because it wasn’t worth the battle. I felt I wasn’t asking for much- just wanted to review our policies and see if there was any room for changes/lowering our bill. I will say Sandy in the office is very helpful but the other people do not keep their word and their customer service is lacking. I would advise going to another agent or insurance company after this experience."
"Thank you for noting our fine service for eight years as our customer. As you know, we operate under the motto of "quality and service". We strive to provide excellent customer service. Occasionally, circumstances arise that interfere with our service goal. This was the case during the 3 days you referenced and was explained to you by our staff person, Sandy. We apologize for not attending to your request on the spot. You requested a transfer of your policies to another agent's office. We have done that. We appreciate your many years of business with us. Jim Fox State Farm"
Deb Sheridan
September 6, 2023
"Great service …with caring experts in the multiple lines of insurance."
"Thanks Deb!! We appreciate you!"
Michael Bell
July 18, 2023
"Top notch service"
"Thank you! Top notch service is our aim."
Bill LeVan
March 28, 2023
"Really friendly and helpful staff."
"Bill, thanks so much for the review. We love seeing you in the office!"
Ashley Curry
July 5, 2022
"Friendly and helpful! Our new agent, Sandy, was patient, thorough, and a delight to work with. She saved us $1200 a year, with more coverage! I'm very happy with my experience!"
"We enjoyed helping you Ashley! Thanks for the review and don't spend all that money in one place :)"
Israel Fox
December 1, 2021
"I have been calling every year to see if I qualify for my home to be insured again and this year the agent called me to let me know I qualified. She saved me $700 a year on insurance. Great people at this office. Very satisfied customer"
"Thanks so much for taking the time to give us a review!! So glad we were able to help you with great service and a great price :)"
Heath Neldon
October 2, 2021
"Great professional staff. Made switching simple and was able to save money."
"$$$ We love that we could save you money. Thanks for the review!"
Penny Hollett
October 1, 2021
"Excellent customer service."
"Customers like you are why we do what we do. We pride ourselves on our service. Thanks for noticing and for the review!"
Amber Hockman
October 1, 2021
"We’ve had our insurance with Jim Fox for over 5 years. We’ve not had any issues and had excellent service when we had an auto claim!"
"Thanks and we sincerely appreciate your business!"
Dawn Breagel
October 1, 2021
"Outstanding & professional service!"
"You left the office in good hands :) we love having you for a client and thanks for the review!!"
Cody Reedy
October 1, 2021
"Excellent service"
"Thanks Cody!"
Amalie Thornton
October 1, 2021
"Jim and his staff are amazing! Anybody that is looking for a good hometown office, I would highly suggest calling or stopping into Jim's office.They are knowledgeable and easy to talk to and work with. The staff always goes the extra mile to make things easier. :) you all are the best!"
"Amalie, Thank you so much for the amazing review! We hope to see you soon :)"
Melissa Ackison
October 1, 2021
"I have been with State Farm insurance since I was sixteen years old I have transitioned through several agents over the years due to agents retiring and such and being with Jim Fox State Farm over the last several years has been a pleasant experience. All of the ladies that work there are extremely nice and and very knowledgeable. They have kept up with my insurance needs and often check in to see if there is anything they can assist with regarding my insurance plans. I highly recommend Jim Fox State Insurance."
"This means a lot Melissa, thank you!"
J Newman
September 30, 2021
"Knowledgeable Personell and friendly atmosphere. Answered all of my questions definitively. Overall experience was great."
"Thank you, thank you!!"
Pauline Cappel
September 30, 2021
"Great business! Love that they’re local, Caitlyn was easy to work with too!"
"Thank you Pauline, we sure appreciate it!"
X
September 30, 2021
"Reached out for information regarding home owners insurance and ended up switching to them for car insurance as well. Phone call was very straight forward and they are very informative with how they’re working your policy. Saved me a ton by switching over to them. 10/10."
"So Glad we could save you some cash! Welcome to our office & thanks so much for the review!"
Phil Batz
September 16, 2021
"Ginger and the team are like family, I've been with them for 30 years! I'm staying with them forever!"
"Phil, we sure appreciate customers like you! Thanks for the 5 stars!"
Brad
September 10, 2021
"Good people to work with at this office and they follow up when asked."
"Customers like you are why we do what we do. Thank you so much for the review!"
Jeremy Severance
September 9, 2021
"Seamless process to switch insurance. Saved money with better coverage. Great communication and professional staff who are always willing to answer questions."
"Thank you Jeremy!!"
Martin Elder
September 9, 2021
"The staff at Jim Fox State Farm has always been friendly and professional. Been a customer with them for over 20 years. Highly recommend"
"Thank you Martin, we sincerely appreciate your business and your support!"
Rosa Retzer
September 7, 2021
"I was paying way too much at another insurance company for less quality and benefits. Whitley helped tremendously and saved me so much money and the customer service has always been amazing and quick!"
"Rosa thanks so much for the kind review! We sincerely appreciate it :)"
Evan Pietrus
May 12, 2021
"Settled a claim so fast"