State Farm® Insurance Agent Jim Fox

"I’ve used Jim Fox State Farm for years and have always liked them. I recently asked for their assistance with getting a camper insured and I understand it was last minute but they didn’t even try to help us- said their office was too busy that day. We ended up going to a different State Farm in Galion Ohio where we were purchasing the camper and they helped us right away and made the process very smooth. I was very disappointed they couldn’t help us since we’ve been customers for years and have always paid our bills. I did give them the benefit of the doubt though because what I had asked of them was a very urgent last minute thing and I can be objective and see that. I hadn’t dropped them until just recently I called their office to ask about my home owners policy going up in price and wanted to discuss this and review all of our other policies including 2 vehicles, a boat and a camper. I was told someone would reach out to me the day I called. I never got a call. I followed up the following week and they acted like it was unheard of. I asked to speak with someone to review my policies and again I was told they’d call me back right away. No one called. After all of this happening I decided to call and switch to another State Farm Insurance agent because it wasn’t worth the battle. I felt I wasn’t asking for much- just wanted to review our policies and see if there was any room for changes/lowering our bill. I will say Sandy in the office is very helpful but the other people do not keep their word and their customer service is lacking. I would advise going to another agent or insurance company after this experience."

"Great service …with caring experts in the multiple lines of insurance."

"Top notch service"

"Really friendly and helpful staff."

"Friendly and helpful! Our new agent, Sandy, was patient, thorough, and a delight to work with. She saved us $1200 a year, with more coverage! I'm very happy with my experience!"

"I have been calling every year to see if I qualify for my home to be insured again and this year the agent called me to let me know I qualified. She saved me $700 a year on insurance. Great people at this office. Very satisfied customer"

"Great professional staff. Made switching simple and was able to save money."

"Excellent customer service."

"We’ve had our insurance with Jim Fox for over 5 years. We’ve not had any issues and had excellent service when we had an auto claim!"

"Outstanding & professional service!"

"Excellent service"

"Jim and his staff are amazing! Anybody that is looking for a good hometown office, I would highly suggest calling or stopping into Jim's office.They are knowledgeable and easy to talk to and work with. The staff always goes the extra mile to make things easier. :) you all are the best!"

"I have been with State Farm insurance since I was sixteen years old I have transitioned through several agents over the years due to agents retiring and such and being with Jim Fox State Farm over the last several years has been a pleasant experience. All of the ladies that work there are extremely nice and and very knowledgeable. They have kept up with my insurance needs and often check in to see if there is anything they can assist with regarding my insurance plans. I highly recommend Jim Fox State Insurance."

"Knowledgeable Personell and friendly atmosphere. Answered all of my questions definitively. Overall experience was great."

"Great business! Love that they’re local, Caitlyn was easy to work with too!"

"Reached out for information regarding home owners insurance and ended up switching to them for car insurance as well. Phone call was very straight forward and they are very informative with how they’re working your policy. Saved me a ton by switching over to them. 10/10."

"Ginger and the team are like family, I've been with them for 30 years! I'm staying with them forever!"

"Good people to work with at this office and they follow up when asked."

"Seamless process to switch insurance. Saved money with better coverage. Great communication and professional staff who are always willing to answer questions."

"The staff at Jim Fox State Farm has always been friendly and professional. Been a customer with them for over 20 years. Highly recommend"

"I was paying way too much at another insurance company for less quality and benefits. Whitley helped tremendously and saved me so much money and the customer service has always been amazing and quick!"

"Settled a claim so fast"

"Customer service is awesome! They are,always trying to help me with reminders and competitive rates. Would highly recommend this agent and it's staff. Been with State Farm for 49 yrs."

"I have been a customer for a very long time. Long after I left the area I still stayed. I stay for the customer service. Sure. I could get cheaper insurance online with the big guys. But when I call in every one there is so friendly. They ask after my family who are still in the area. Sandy is an absolute delight & I am sad when she doesn't handle my call. They carry my car, my home and my business insurance. I won't go anywhere else."

"Friendly staff got my insurance started fast"